Privacy and data use
How we handle your information.
We keep personal information limited to what is needed to respond to enquiries, prepare quotes, and manage customer communication.
What we collect
When you contact us, we may collect your name, company name, email address, phone number, message, and any drawing or project details that you choose to share.
How we use it
- Respond to quote requests, questions, and project updates.
- Prepare and confirm work scope, pricing, and delivery details.
- Keep a basic record of active or recent customer communication.
What we do not do
- We do not sell your personal information.
- We do not use your details for marketing newsletters.
- This site does not intentionally use advertising or analytics cookies.
Sharing and storage
Information shared through the contact form may be sent by email from your device. We only share your details where necessary to complete the work you asked for or where required by law. We keep enquiry data only for as long as needed to manage the request and any follow-up related to it.
Your choices
You can ask us to access, correct, or delete your personal information by emailing brian@nicholl.co.za. If you would prefer not to use the form, you can also contact us by phone or WhatsApp from the Contact page.
Effective date
This page is effective from 01 May 2026 and may be updated when our contact methods or processing practices change.
